Senior Customer Due Diligence Manager

hace 3 semanas


Guadalajara, Jalisco, México Hsbc A tiempo completo

Job Summary

We are seeking an experienced professional to lead our team in this key role as a Senior Customer Due Diligence Manager.

About the Role

The successful candidate will be responsible for coordinating the remediation process, ensuring timely delivery of files and achieving Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). They will also supervise the team in adhering to quality standards and resolving issues affecting the Area.

Key Responsibilities

  • Coordinate the remediation process, ensuring timely delivery of files across the end-to-end process.
  • Supervise the team in adhering to quality standards and resolving issues affecting the Area.

Accountabilities

The Senior Customer Due Diligence Manager will be accountable for:

  • Communicating with the Line of Business (LoB) on client documentation requirements for renewal processes, adhering to compliance and operational risk controls in accordance with Bank and regulatory standards.
  • Liaising with the Corporate Management and Development Department (CMDD) business area as required, providing advice on supporting documentation and information needs.
  • Assisting in producing and distributing relevant Management Information (MI) and escalating issues to KYC Management where necessary.

Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in Know Your Customer (KYC) roles within a financial institution or equivalent detailed process.
  • Strong analytical skills in handling various document types, familiarity with Anti-Money Laundering (AML) regulations, and excellent English language proficiency (C1 level or higher).
  • Basic knowledge of Excel, numerical data management, and project management principles.

Why Work with Us?

We offer a comprehensive paid leave package that allows colleagues to balance their work and personal life. If you're looking for a career where you can make a real impact, we encourage you to apply.

Salary Range

We estimate the salary range for this role to be between $60,000 - $80,000 per annum, depending on location and experience.



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