Cinema Technology Support Specialist

hace 1 mes


Xico, México Vista Group International Limited A tiempo completo

We are a world-leading company in the cinema industry, serving cinemas, film distributors, and moviegoers worldwide.

As a key member of our support team, you will be responsible for investigating and resolving software issues at first level, including hardware malfunctions, OS problems, and network connectivity issues.

You will use your technical expertise to assist with problem solving, leveraging SQL Server and SQL statements as necessary.

If an issue cannot be resolved at first level, you will escalate it to second-level support with all relevant logs and information.

Vista is a dynamic workplace that offers a fun, agile, and collaborative environment.

The ideal candidate will possess strong client-facing skills, solid task management abilities, and excellent written and verbal communication skills in English.

A bachelor's degree in IT or Computer Science, or 1 year of experience in a hands-on IT role, is required. Interest in the cinema industry and Mexico City residency are also essential.

We offer a competitive salary of approximately $65,000 per year, as well as a range of benefits, including food coupons, medical insurance, and a hybrid work scheme.

Work permit for Mexico is mandatory, but we provide assistance with the process.



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