Cinema Industry Support Specialist

**Key Responsibilities**• Troubleshoot software issues at a first level, utilizing SQL Server and SQL statements as needed• Escalate problems to the proper parties when resolution is not possible at the first level, including opening support tickets with second-level support and providing necessary logs and information• Investigate and resolve hardware...

We are a world-leading company in the cinema industry, serving cinemas, film distributors, and moviegoers worldwide.As a key member of our support team, you will be responsible for investigating and resolving software issues at first level, including hardware malfunctions, OS problems, and network connectivity issues.You will use your technical expertise to...

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