Technical Leadership Director

hace 2 días


Xico, México Audible A tiempo completo
About This Role

Audible's technology teams play a vital role in connecting listeners with millions of stories. As a Support Engineering Director, you'll anticipate and mitigate obstacles, implementing solutions that enable our engineers to achieve strategic and tactical business goals. You'll coach teams to deliver visionary products and programs, driving innovation and inspiring future leaders.

Key Responsibilities
  • Lead technical teams and be regarded as a support leader by peers across the company.
  • Develop a solid understanding of the business as it relates to the team's supported services.
  • Participate in company-wide user groups to exchange support information, procedures, and best practices.
  • Contribute to physical architecture design for the organization, especially for new services.
  • Make major technical decisions and work with development and QA teams to increase service supportability, scalability, and performance.
  • Lead large initiatives that span multiple services, such as efficiency and scaling.
  • Manage organization-wide outages, ensuring accurate documentation and timely resolution.
  • Define aggressive SLAs and drive the team to meet them through metrics creation and analysis.
  • Conduct cross-team monitor planning and reviews.
  • Determine best practices for code management, support, code builds, and code deployments.
  • Participate in operational excellence across teams and display leadership core values.

Audible's technology teams play a vital role in connecting listeners with millions of stories. As a Support Engineering Director, you'll anticipate and mitigate obstacles, implementing solutions that enable our engineers to achieve strategic and tactical business goals. You'll coach teams to deliver visionary products and programs, driving innovation and inspiring future leaders.



  • Xico, México Backbase A tiempo completo

    About the Role:The Engineering Director at Backbase is a strategic and technical leader who drives the success of our engineering teams. This role requires a unique blend of business acumen and technical expertise.Key Responsibilities:Lead and manage high-performing engineering teams to deliver business outcomes.Develop and execute technical strategies to...


  • Xico, México Audible A tiempo completo

    About the RoleWe are seeking a highly skilled Support Engineering Manager to join our technology teams at Audible. As a key member of our engineering organization, you will play a critical role in connecting listeners with millions of stories by imagining, designing, developing, and testing the software and systems that power our platform.Key...

  • Services Director

    hace 1 semana


    Xico, México Td Synnex A tiempo completo

    **Job Purpose:**The Director of Professional Services will lead a high-performing advanced engineering and technical sales team, driving business growth and customer satisfaction for Td Synnex. This role is critical to the company's Value Distributor strategy, as it enables the development and engagement of partners through professional services.**Key...


  • Xico, México Oowlish Technology A tiempo completo

    Job Title: Tech LeadAbout Oowlish Technology: We are a cutting-edge technology company that specializes in delivering innovative solutions to our clients. Our team is passionate about staying ahead of the curve and pushing the boundaries of what is possible with technology.Job Summary: We are seeking a highly skilled and experienced Tech Lead to join our...


  • Xico, México Mcdonald'S Corporate A tiempo completo

    Job SummaryMcdonald's Corporate is seeking a seasoned Director of Engineering Leadership to join our Global Technology Commercial Products & Platforms (CPP) Team. As a key member of our organization, you will be responsible for leading a team of software engineering professionals and driving the development of technology that delights our customers and...


  • Xico, México Audible A tiempo completo

    About AudibleAudible is a leading provider of audio entertainment, offering immersive and engaging experiences to millions of listeners worldwide. Our mission is to spark imagination and inspire daily lives through storytelling.About the RoleWe are seeking a highly experienced Senior Director, Support Engineering to lead our technical operations team. As a...


  • Xico, México Audible A tiempo completo

    Technical Excellence at AudibleWe're seeking a highly skilled Support Engineering Manager to join our technology teams at Audible. As a key member of our organization, you will play a crucial role in connecting listeners with millions of stories by imagining, designing, developing, and testing the software that powers our platform.Key Responsibilities:Lead a...


  • Xico, México Jumpcloud A tiempo completo

    We are seeking a highly skilled Principal Data Engineer to join our Business Data Engineering team at Jumpcloud. As a key member of our team, you will provide technical leadership and strategic direction to drive business growth and innovation.Key Responsibilities:Develop and implement data engineering solutions to support business needsProvide technical...

  • School Director

    hace 6 días


    Xico, México Kids&Amp;Us A tiempo completo

    About the Role:We are seeking a highly skilled and experienced School Director to join our team at Kids&Us. As a School Director, you will be responsible for the overall management and operation of our educational centers, ensuring that we deliver high-quality English language education to our students.Key Responsibilities:Supervise all daily operations and...


  • Xico, México Oowlish Technology A tiempo completo

    About Oowlish TechnologyWe are a cutting-edge technology company seeking a highly skilled Tech Lead to drive the technical direction of our projects. As a key member of our team, you will be responsible for leading a small team and transforming business requirements into actionable product requirements.Key Responsibilities:Prioritize backlogs and manage a...

  • Technical Director

    hace 1 día


    Xico, México Sinch A tiempo completo

    About SinchSinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.Our PresenceWe have a presence in more than 50 countries, and our technology...


  • Xico, México Salesforce A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Technical Consulting Manager to join our team at Salesforce. As a key member of our Professional Services organization, you will be responsible for leading a team of Technical Consultants in delivering strategic engagements that define transformational opportunities and execution of change...


  • Xico, México Oowlish Technology A tiempo completo

    Job Title: Tech LeadAbout Oowlish Technology:Oowlish Technology is a leading provider of innovative software solutions. We are committed to delivering high-quality products that meet the evolving needs of our clients.Job Summary:We are seeking a highly skilled Tech Lead to join our team. The ideal candidate will have a strong background in software...

  • Mexico Country Director

    hace 1 semana


    Xico, México The World Justice Project A tiempo completo

    About the RoleThe World Justice Project is seeking a highly skilled and experienced Country Director for Mexico to lead our program in the country. As a key member of our senior leadership team, you will be responsible for providing strategic direction and oversight to our Mexico program, ensuring its alignment with our global goals and objectives.Key...


  • Xico, México La Escuela De Lancaster A tiempo completo

    Job DescriptionAcademic Director of SiteJob Summary:We are seeking an exceptional Academic Director of Site to join our team at La Escuela De Lancaster. As a key member of our leadership team, you will be responsible for driving educational excellence and innovation across our secondary and sixth form programs.Key Responsibilities:Curriculum Development and...

  • Channel Director

    hace 2 días


    Xico, México Green Recruitment Company A tiempo completo

    Job Title: Channel DirectorLocation: México, Mexico (Hybrid)TGRC is seeking a Channel Director to lead commercial and industrial projects, with a clear trajectory towards utility-scale ventures. As part of a dynamic team, you'll collaborate closely with technical and commercial support teams to drive projects from conception to fruition.About the CompanyThe...


  • Xico, México Mastercard A tiempo completo

    About the RoleWe are seeking a skilled Solutions Engineering Director to join our team at Mastercard. As a key member of our organization, you will be responsible for meeting with senior leadership, product managers, and technical teams to drive business growth and innovation.Key ResponsibilitiesDevelop and maintain strong relationships with internal...


  • Xico, México Blackrock Investments A tiempo completo

    **About the Role**As a Director, Multi Assets Solutions Lab Engineer at Blackrock Investments, you will be responsible for leading a team of engineers in the development of innovative solutions for multi-asset investment strategies.**Key Responsibilities**Lead the design and implementation of cutting-edge solutions for multi-asset investment...


  • Xico, México Perrett Laver A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Executive Director to lead our Mexico office and drive transformative changes towards sustainable, resilient, and equitable development in the region.Key ResponsibilitiesDevelop and implement strategic plans to advance our mission and goals in MexicoBuild and lead a high-performing team of experts...

  • School Director

    hace 2 días


    Xico, México Kids&Us A tiempo completo

    {"title": "Director of Education", "content": "We are seeking a highly skilled and experienced Director of Education to join our team at Kids&Us. As a Director of Education, you will be responsible for overseeing the daily operations of our school, including academic and commercial aspects.Key Responsibilities:Supervise all daily operations and 360°...