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Insurance Collections Specialist
hace 2 meses
AIG is seeking a highly skilled Insurance Collections Specialist to join our team. As a key member of our collections team, you will be responsible for managing premium receivables, resolving customer service issues, and collaborating with internal stakeholders to drive business growth.
Key Responsibilities- Manage and analyze premium receivables, identifying and resolving issues related to unrecognized charges, duplicate charges, and other collection questions.
- Collaborate with internal stakeholders to develop and implement collections strategies, ensuring timely and accurate payment processing.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and timely manner.
- Prepare and analyze financial reports, identifying trends and areas for improvement.
- Develop and maintain relationships with internal stakeholders, including producers, agents, and other business partners.
- Bachelor's degree in Business or a related field of study.
- At least 1 year of experience in the insurance industry, with a focus on collections and premium receivables.
- Excellent negotiation, analytical, and communication skills.
- Proficient in the use of MS Office suite products, particularly Excel and Word.
AIG is a leading global insurance organization, providing a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in over 80 countries and jurisdictions. We are committed to fostering a culture of excellence, innovation, and collaboration, and we offer a range of benefits and resources to support the growth and development of our employees.
