Senior Instrumentation Specialist

hace 4 semanas


Xico, México Thermo Fisher Scientific A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Instrumentation and Service Expert to join our team at Thermo Fisher Scientific. As a key member of our service operations team, you will be responsible for providing technical support and service to our customers, ensuring their instruments are running efficiently and effectively.

Key Responsibilities
  • Provide onsite installation, upgrades, updates, repairs, and preventative maintenance services for our customers' instruments.
  • Follow all reporting responsibilities, including RSD, Escalation, FPR, and FSR submission.
  • Interact with customers to offer and close the sale of service contracts and other service products.
  • Provide customer support to resolve issues and work with the service operations team to solve customer problems.
Requirements
  • Bachelor's degree in biology, chemistry, engineering, or related field.
  • Leadership behaviors, including effective questioning, judgment, and prioritization.
  • Ability to work independently with minimal oversight and adapt to change with positive feedback.
What We Offer

As a member of our team, you will have the opportunity to work with a dynamic and supportive group of professionals, develop your skills and expertise, and contribute to the success of our customers. If you are a motivated and results-driven individual with a passion for technical service and support, we encourage you to apply for this exciting opportunity.



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