Operational Director

hace 1 semana


Tijuana, Baja California, México Gudis Minisuper A tiempo completo

**Operational Leadership**:

We are looking for a skilled Operational Director to oversee the daily supermarket operations at Gudis Minisuper, ensuring efficient and effective processes.

Key responsibilities include:

  1. Developing and implementing operational policies and procedures to enhance performance and customer satisfaction.
  2. Ensuring compliance with health and safety regulations.
  3. Managing budgets, forecasts, and financial reports to drive profitability.
  4. Monitoring sales performance and implementing promotional strategies to increase revenue.
  5. Controlling expenses and optimizing inventory management.
  6. Ensuring high levels of customer satisfaction by providing excellent service and addressing any complaints or issues promptly.
  7. Training and motivating staff to deliver superior customer service.
  8. Recruiting, training, and supervising supermarket staff, fostering a positive work environment.
  9. Conducting performance evaluations and implementing staff development initiatives.
  10. Scheduling staff appropriately to meet operational needs and maintain customer service standards.
  11. Overseeing product selection, placement, and pricing to maximize sales and enhance the shopping experience.
  12. Collaborating with suppliers and vendors to secure the best products at competitive prices.
  13. Developing and executing local marketing strategies to attract and retain customers.
  14. Engaging with the local community through events, promotions, and outreach initiatives.

**Requirements:**

  • English (required)

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