Operational Director
hace 1 semana
**Operational Leadership**:
We are looking for a skilled Operational Director to oversee the daily supermarket operations at Gudis Minisuper, ensuring efficient and effective processes.
Key responsibilities include:
- Developing and implementing operational policies and procedures to enhance performance and customer satisfaction.
- Ensuring compliance with health and safety regulations.
- Managing budgets, forecasts, and financial reports to drive profitability.
- Monitoring sales performance and implementing promotional strategies to increase revenue.
- Controlling expenses and optimizing inventory management.
- Ensuring high levels of customer satisfaction by providing excellent service and addressing any complaints or issues promptly.
- Training and motivating staff to deliver superior customer service.
- Recruiting, training, and supervising supermarket staff, fostering a positive work environment.
- Conducting performance evaluations and implementing staff development initiatives.
- Scheduling staff appropriately to meet operational needs and maintain customer service standards.
- Overseeing product selection, placement, and pricing to maximize sales and enhance the shopping experience.
- Collaborating with suppliers and vendors to secure the best products at competitive prices.
- Developing and executing local marketing strategies to attract and retain customers.
- Engaging with the local community through events, promotions, and outreach initiatives.
**Requirements:**
- English (required)
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