Learning Coordinator, Change Management Transformation Specialist

hace 1 día


León de los Aldama, Guanajuato, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completo

About the Role: We are seeking a highly skilled Learning Coordinator to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44.



The ideal candidate will have experience in training coordination and administration, with a strong understanding of data analysis tools and techniques. They will be responsible for coordinating all associate onboarding activities, improving the long-term capabilities of the area, and ensuring compliance with established training programs.



Key Responsibilities:




  • Coordinate ambassador identification program and track new hire onboarding and ambassador audits
  • Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations
  • Track learning curve and continuous improvement metrics at the site level
  • Audit Powered Industrial Equipment Training program and trainer standard work
  • Execute training programs for both seasonal and permanent trainers
  • Coordinate and facilitate any training related programs
  • Manage ticketing system and ensure tickets are closed within expected timeline
  • Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs
  • Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
  • Document feedback results to help the learning department identify strengths as well as areas of improvement
  • Assess development needs for individuals and groups
  • Fully understand workflow and daily production goals
  • Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
  • Balance and prioritize multiple tasks
  • Maintain a positive attitude and presence on the floor


Requirements:




  • 1+ year of experience as a trainer or training coordinator in warehousing, logistics, manufacturing, food industry, or other industrial environments
  • Proficiency in MS Excel
  • Experience using data analysis tools such as Excel to collect, analyze and present information relevant to the learning area
  • Intermediate English
  • A completed Bachelor's Degree from an accredited university
  • Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups
  • Experience delivering messages related to performance
  • Ability to give and receive feedback effectively
  • Evidence of ability to prioritize, manage and complete projects with tight deadlines
  • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
  • Desire to thrive in a dynamic, growing environment
  • Previous Kaizen/Continuous Improvement experience
  • Willingness to work different shifts


Estimated Salary Range: $25,000-$35,000 per annum, depending on experience and qualifications.



Location: Leon, GRO, MEX



We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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