Customer Service Operations Coordinator

hace 21 horas


León de los Aldama, Guanajuato, México Lear Corporation A tiempo completo
Customer Service Operations Coordinator

Lear Corporation is the leading Tier 1 automotive supplier serving all the world's major automotive manufacturers with our world-class automotive seating and electrical products.

As a Customer Service Operations Coordinator, you will play a key role in driving your career with Lear. You will be part of a diverse team that operates in every major automotive manufacturing region in the world.

Job Title: Customer Service Operations Coordinator

We are looking for a dedicated talent with zest for action and enthusiasm to work based in Léon Plant (Guanajuato, MEX).

Your tasks will include:

  • Reception and analysis of customer releases.
  • Weekly reconciliation of accruals with client.
  • Notification of Management and Master Scheduler of significant variations in demand.
  • Review of inventories on a daily basis for sets and hides (BPCS).
  • Active participation in APQP meetings (Engineering changes and/or launches).
  • Notification of Management, Program Manager and Master Scheduler of receipt of BOLN (Build Out Letter Notifications).
  • Monthly monitoring of claims.
  • Weekly monitoring of department indicators (OTCS, Slow Move, PTA's, DOH, ADH, Sales, WIP, etc.).
  • Registration of part numbers in system of engineering changes and/or releases, generation of labels.

To be successful in this role, you will need:

  • Bachelor's degree in Industrial Engineering, Business Administration, or related field.
  • Minimum 2 years of experience in Customer Service.
  • Experience in planning, programming, and data analysis.
  • Experience in Automotive Industry.
  • Ability to make decisions and solve problems.
  • Ability to negotiate.
  • Strong Excel skills.
  • Experience in dealing with clients.
  • Advanced English level.

The estimated salary for this position is between $60,000 - $80,000 per year, depending on experience and qualifications. If you have the required skills and qualifications, we invite you to apply.



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