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General Manager
hace 1 mes
- Operational Leadership: Develop and execute an operational strategy aligned with the hotel's vision and Aman's business strategy, implementing sustainable processes that support long-term success.
- Opening Leadership: Lead all aspects of the hotel's opening, ensuring a seamless launch and immediate operational excellence from day one.
- Owner Relations: Manage relationships with ownership, aligning business objectives with property performance while fostering transparency and trust.
- Residences Oversight: Work closely with corporate teams to oversee the management and future development of luxury residences, ensuring exceptional service and attention to detail for residents.
- Food & Beverage Excellence: Lead a dynamic, high-end Food & Beverage operation, ensuring impeccable service standards and maximizing revenue potential.
- Guest Engagement: Be a highly visible leader, engaging regularly with guests to gather feedback and ensure exceptional service delivery that exceeds expectations.
- Sales & Marketing: Drive a sales strategy with clear targets, encouraging innovation in marketing to increase market share and elevate the property's profile in the luxury segment.
- Team Development: Champion the growth of our Amansantis by creating personalized development plans for team members and fostering a culture of learning, engagement, and career progression.
- Community Involvement: Actively engage with the local community, representing the hotel as a leader in social responsibility and cultural celebration.
- Be a charismatic ambassador for the property, setting the highest standards of personal presentation and guest-focused service.
- Demonstrate strategic thinking, identifying growth opportunities, fostering innovation, and ensuring operational excellence.
- Exhibit expertise in owner relations, pre-opening operations, and the management of luxury residences.
- Be highly visible within the business, engaging with guests, and building strong relationships with stakeholders.
- Lead by example, inspiring colleagues, and fostering a culture of excellence, with a strong focus on team development and colleague engagement.