Network Coordinator

hace 24 horas


Ciudad de México, Ciudad de México Edenred A tiempo completo

At Edenred, we're looking for a talented Network Coordinator to join our Global Technology Americas team. As a key member of our team, you'll be responsible for supervising and leading a team of professionals based in Mexico, with regional coverage.

Main Responsibilities:

  • Conduct and supervise the operation 24/7, ensuring the correct performance of the team in incidents, acting as a focal and escalation point for critical incidents.
  • Ensure the stability, security, and efficiency of the network infrastructure, opening preventive or corrective maintenance tickets for network devices, links, interacting with different vendors and suppliers.
  • Conduct and supervise the implementation of network and security projects, control and carry out detailed planning of execution hours, distributing projects among team members.
  • Implement and ensure adherence to best practices in networks in conjunction with corporate standards are applied, aiming for operational efficiency and information security.
  • Provide management reports and implement efficient controls for the organization of the area.

Requirements:

  • Bachelor's Degree
  • Advanced English
  • +4 years in network coordination or similar position
  • +10 years of experience implementing and supporting Checkpoint, F5, Cisco, and Fortigate solutions and technologies such as Firewalls, IPS, WAF, Load Balancers, Network Switches, Routers, Wifi, VPN, SDWAN, BGP, and OSPF
  • Advanced Knowledge and understanding of Cloud Azure and AWS
  • CCNP, CCSE, AWS, and Azure certifications are a plus
  • Experience in ITIL, Service Management Processes
  • Experience in Jira and Confluence or similar ITSM tools
  • Proficiency in monitoring tools such as Solarwinds and Zabbix

What we offer:

  • Ticket Restaurant
  • Ticket Vestimenta
  • Ticket Despensa
  • Prima Vacacional
  • Udemy license
  • Spexx for language classes
  • Fondo de Ahorro

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