Senior Market Pricing Analyst

hace 1 mes


Ciudad de México, Ciudad de México Zendesk A tiempo completo
Job Description

About the Role

We are seeking a highly skilled Senior Market Pricing Analyst to join our Pricing and Packaging Team at Zendesk. As a key member of this team, you will play a critical role in shaping our monetization strategy and driving business growth.

Key Responsibilities:

  • Analyze pricing data, customer segments, and user behaviors to identify pricing opportunities and areas for improvement.
  • Develop and implement pricing strategies that align with business objectives and drive revenue growth.
  • Collaborate with cross-functional teams to design and execute pricing experiments and analyze results.
  • Monitor and analyze competitors' pricing structures, packaging, and positioning within the market.
  • Prepare regular reports and dashboards to provide visibility into key pricing metrics and trends.

Requirements:

  • BS/BA or equivalent in a quantitative and/or business field.
  • 1-2 years of experience in strategy consulting, data analytics, business intelligence, or related field.
  • Strong knowledge of SQL and experience with SaaS subscription billing models.
  • Exceptional problem-solving, visualization, and presentation skills.
  • Ability to synthesize large data sets and apply analytic frameworks to support business decisions.

What We Offer:

At Zendesk, we believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to come together in person and remotely, giving our people the flexibility to work in a way that suits them best.



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