Senior Market Pricing Analyst
hace 1 mes
About the Role
We are seeking a highly skilled Senior Market Pricing Analyst to join our Pricing and Packaging Team at Zendesk. As a key member of this team, you will play a critical role in shaping our monetization strategy and driving business growth.
Key Responsibilities:
- Analyze pricing data, customer segments, and user behaviors to identify pricing opportunities and areas for improvement.
- Develop and implement pricing strategies that align with business objectives and drive revenue growth.
- Collaborate with cross-functional teams to design and execute pricing experiments and analyze results.
- Monitor and analyze competitors' pricing structures, packaging, and positioning within the market.
- Prepare regular reports and dashboards to provide visibility into key pricing metrics and trends.
Requirements:
- BS/BA or equivalent in a quantitative and/or business field.
- 1-2 years of experience in strategy consulting, data analytics, business intelligence, or related field.
- Strong knowledge of SQL and experience with SaaS subscription billing models.
- Exceptional problem-solving, visualization, and presentation skills.
- Ability to synthesize large data sets and apply analytic frameworks to support business decisions.
What We Offer:
At Zendesk, we believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to come together in person and remotely, giving our people the flexibility to work in a way that suits them best.
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