Customer Service Ambassador
hace 2 semanas
Uline is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email, and chat, providing timely and accurate responses to their queries.
- Help customers navigate Uline's website and online ordering, ensuring a seamless and efficient experience.
- Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.
- High school diploma or equivalent, with a bachelor's degree preferred.
- Prior customer service experience is a plus, but we will train you to provide legendary service for our customers.
- Bilingual (English/Spanish) - fluent in both verbal and written forms.
- Complete insurance coverage, including medical, dental, vision, and life insurance, plus wellness programs.
- Savings fund with employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals, and profit sharing.
Uline is North America's leading distributor of shipping, industrial, and packaging materials. We are a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
EEO/AA Employer/Vet/Disabled
NOCBPOST
#LI-DR1
(#IN-MXCCS)
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