Senior Business Operations Specialist

hace 6 días


Xico, México Global Payments (Beamery) A tiempo completo

Overview

We are seeking a skilled Senior Business Operations Specialist to join our team at Global Payments (Beamery). As a key member of our operations team, you will play a critical role in driving business enhancements and ensuring the smooth operation of our Merchant Accounting System.

About the Role

This is a challenging and rewarding opportunity for an experienced professional to leverage their expertise in IT or business-related fields to drive process improvements and deliver exceptional results. You will be responsible for managing team releases, coordinating with internal customers, and providing second-level support for global internal teams.

Essential Responsibilities

  • Participate in business enhancements on the Merchant Accounting System, back-end processing, and ancillary systems
  • Manage team releases, coordinate with internal customers on platform operations
  • Provide second-level support for global internal teams as it relates to the Merchant Accounting System, back-end processing, and ancillary systems
  • Assist in creating and maintaining Merchant Accounting Operations procedures and processes
  • Work on assignments requiring considerable initiative and make recommendations for solutions
  • Be available to provide 24/7 on-call support for the Merchant Accounting System

Requirements

  • Bachelor's Degree or relevant experience in lieu of education
  • Typically Minimum 2 years Relevant Experience
  • IT or Business related study
  • Able to work days, Mon-Fri, 8 AM to 5 PM
  • Must be available for 24/7 On-Call production support
  • Google Suite experience

Career Path

This role offers opportunities for growth and development within the company, with career paths including Operations Analyst II, Senior Analyst, Lead or Principal Analyst, and Program, Project or Operations Manager.

Estimated Salary Range: $80,000 - $110,000 per year



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