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Application Support Developer

hace 2 meses


Guadalajara, Jalisco, México Intugo A tiempo completo

About the Role:

We are seeking a skilled Application Support Developer to join our team at Intugo. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved efficiently and effectively.

Responsibilities:

  • Manage tickets, following established processes for ticket prioritization, resolution, and communication.
  • Identify recurring issues, document, and streamline common fixes.
  • Potential for code work and fixing bugs in addition to handling customer issues.
  • Work with owning teams to prioritize and/or contribute to corrective code.
  • Utilize problem-solving, analytical, and software debugging skills across various types of software.
  • Apply good data analysis and SQL skills for issue investigations.
  • Capable with popular coding languages for code and data investigations, including but not limited to.Net/C#/Aspx, Javascript/HTML, Azure development.
  • Demonstrate our values in an ongoing and consistent manner.

Requirements:

  • 1+ years of demonstrated relevant experience.
  • Strong understanding of software development principles and practices.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

Working Conditions:

Full-time, indefinite contract.

$19,000.00 per month.

Monday to Friday schedule.