Personalized Experience Ambassador
hace 2 semanas
Company Overview:
At One&Only Palmilla, we craft unforgettable experiences that leave a lasting impression. Our warm Mexican charm and commitment to excellence create an atmosphere of sophistication and elegance.
About the Role:
We are seeking a highly skilled Personalized Experience Ambassador to join our team. As a key member of our staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is nothing short of extraordinary.
Salary: $60,000 - $80,000 per year
Job Description:
As a Personalized Experience Ambassador, you will be responsible for:
- Greeting and checking-in guests in a friendly and professional manner
- Providing personalized service to meet the unique needs and preferences of each guest
- Coordinating activities, spa appointments, and dining reservations to ensure seamless execution
- Maintaining accurate records and communicating effectively with colleagues and management
- Resolving any issues or concerns promptly and professionally
Required Skills and Qualifications:
To succeed in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Knowledge of hotel operations and procedures
- Previous experience in customer-facing roles is a plus
Benefits:
We offer a comprehensive benefits package, including:
- Competitive salary and bonus structure
- Ongoing training and development opportunities
- Access to exclusive employee discounts and perks
- A dynamic and supportive work environment
Others:
We are committed to investing in our employees' growth and success. If you are passionate about delivering exceptional service and creating unforgettable experiences, we encourage you to apply.
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