Customer Service Representative Home

hace 2 días


Guadalajara, Jalisco, México Cs Enterprises At Connectnet A tiempo completo

Customer Service Agent Wanted for Cs Enterprises At Connectnet

Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.

Key Responsibilities:

  • Customer Service: Respond to customer queries and requests.
  • Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
  • Problem Solving: Identify and resolve customer issues effectively.
  • Data Recording: Maintain accurate records of customer interactions.
  • Customer Education: Provide information about products/services.
  • Internal Collaboration: Work with other departments to address customer issues.

Requirements:

  • Bilingual Fluency
  • Communication Skills: Excellent interpersonal communication and empathy.
  • Problem Solving: Ability to find solutions.
  • Flexibility: Availability for rotating schedules and weekends.

Compensation: Attractive and Competitive Salary, Statutory and Superior Benefits, Savings Fund, Performance Bonuses, Home Office (Remote Job), 100% Paid Training

Available for students with school schedules respected, part-time and full-time positions available



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