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Customer Service Specialist
hace 2 meses
Guadalajara, MX | Customer Service
At Vishay, we're seeking a talented Customer Service Specialist to join our Inside Sales team. Key responsibilities include investigating prospective accounts, approaching customers remotely to identify new leads or up-selling/cross-selling opportunities, and introducing customers to our product and after-sales service program.
Main Responsibilities:
- Investigate prospective accounts and approach customers to identify new leads or up-selling/cross-selling opportunities
- Introduce customers to our product and after-sales service program
- Handle inbound requests for product information and direct customers to our website or other company resources
- Collaborate with Sales and Engineering to maximize upgrade-orders
- Create activity reports and recommendations for further actions
As a Customer Service Specialist, you'll play a critical role in driving sales growth and delivering exceptional customer experiences. If you're passionate about sales and customer service, we encourage you to apply.
