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Digital Product Manager
hace 2 meses
About the Role
Citi is seeking a highly skilled and experienced Digital Product Manager to lead the development of innovative solutions that drive business growth and customer satisfaction. As a key member of our team, you will be responsible for managing multiple work streams across the globe, collaborating with cross-discipline resources, and driving the development of digital products that meet the needs of our customers.
Key Responsibilities
- Lead experience strategy teams to invent and execute breakthrough solutions that drive business growth and customer satisfaction.
- Manage all projects with agile methods, ensuring that every project starts with a well-defined problem to solve and a clear strategy.
- Partner closely with internal stakeholders to set the short-term and long-term design strategy for the business.
- Develop high-level briefs that drive large-scale projects and support the Strategy Leads in the development of smaller initiative briefs.
- Package creative concepts and present to internal stakeholders in persuasive, articulate, and compelling ways.
- Support the Managing Directors in the overall growth and development of the business capability across the company.
- Manage the career development of cross-discipline resources and be a motivating and inspiring force in the company that gets the best performance out of people.
Requirements
- 6-10 years of experience in banking or financial services, with a proven track record of results.
- Business management mindset, with a deep understanding of customer experience strategy and extensive experience collaborating with design, production, media, and development teams.
- Subject matter expert in the field of customer experience strategy, with a proven track record of successfully developing and launching products in complex environments.
- Excellent communication and interpersonal skills, capable of engaging and influencing stakeholders.
- Experience with Agile development methodologies and a deep understanding of project management principles.
- Familiar with software development platforms such as Jira, Confluence, and Figma.
Education
Bachelor's/University degree, Master's degree preferred.
Job Details
- Job Family Group: Product Management and Development
- Job Family: Digital Product Management
- Time Type: Full time
Citi is an Equal Opportunity Employer
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
