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Infrastructure Technology Specialist
hace 1 mes
The Infrastructure Technology Specialist is a key role in Citi's Technology Infrastructure team, responsible for assisting with LAN/WAN and help desk administration activities. The primary objective is to utilize infrastructure technology knowledge and identified policies to process data, resolve issues, and execute administrative tasks.
**Key Responsibilities:**
Diagnose and resolve problems through evaluative judgment, troubleshooting, and analysis
Ensure successful completion of data loads and batch processing
Participate in testing activities, including the creation and execution of basic test scripts
Execute project plan tasks
Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
Evaluate issues using existing procedures or similar/related experiences; recommend and implement solutions
Communicate technical concepts to non-technical audiences
**Qualifications:**
0-2 years of experience in a Technology Infrastructure role
Ability to communicate technical concepts to non-technical audiences
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Effective written and verbal communication skills
Effective analytic/diagnostic skills
**Education:**
Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
