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Risk Management Lead
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Lead the Way in Operational Excellence
At American Express, we're committed to delivering exceptional customer experiences and driving business growth. As an Operational Excellence Manager, you'll play a critical role in ensuring our Global Merchant & Network Services (GMNS) business unit operates with precision and efficiency.
Key Responsibilities:
- Lead the New Product Governance Program for GMNS, ensuring regulatory compliance and operational risk management.
- Develop and implement sound risk expertise and insights to support business priorities.
- Collaborate with cross-functional teams to drive alignment and coordination.
- Manage and govern control and compliance programs, including oversight of global, local, and relevant legal entity activities.
- Execute against the American Express Operational Risk framework.
Requirements:
- 2+ years of experience in operational risk management, control management, or a related field.
- Strong project and program management experience.
- Proven ability to work autonomously and adapt to shifting priorities.
- Problem-solving and decision-making skills, with a focus on analytical thinking.
- Excellent communication and presentation skills.
- Case management system experience.
- Flexibility to work across multiple regions and time zones.
What We Offer:
- Competitive base salaries and bonus incentives.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements.
- Generous paid parental leave policies.
- Free access to global on-site wellness centers and confidential counseling support.
- Career development and training opportunities.
Background Verification Check: Offer of employment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
