Quality Assurance Specialist

hace 1 mes

Xico, México Encora A tiempo completo

At Encora, we are seeking a highly skilled Quality Assurance Specialist to join our team.

**Job Summary:**

We are looking for an experienced QA Specialist to help us improve the quality of our solutions and ensure they meet the highest standards. The ideal candidate will have a strong background in software testing, with experience in agile methodologies and test automation tools.

**Key Responsibilities:**

* Analyze functional and technical requirements to devise test cases and test scenarios that meet the testing scope and satisfy business, user, and system requirements.
* Develop test plans to ensure all testing objectives are met.
* Develop and execute test scenarios and test cases for different testing activities to assess functionality, reliability, performance, and quality of deliverables.
* Ensure prerequisites for testing are fully prepared, including test data and test environment setup/configurations.
* Identify and log bugs during the software development life cycle until release to production.
* Perform root cause analysis of bugs and collaborate with the development team to resolve and retest them.
* Perform various types of testing, including functional tests, regression tests, end-to-end tests, integration tests, API/services tests, database validation tests, smoke tests, and compatibility tests.
* Provide timely and concise test progress and test coverage reports for manual and/or automated test runs.
* Be familiar with Agile testing practices.
* Estimate, plan, and coordinate the testing effort for testing activities during sprints.
* Participate in bug triage meetings to explain bugs found and their impact on quality.
* Work closely with the support team to investigate and test customer and/or production issues.
* Actively participate in an Agile pod as a QA Analyst and take responsibility for all QA tasks assigned during the sprint.
* Own the quality of assigned projects and provide QA sign-off for every release, in collaboration with the QA Lead.
* Work with the QA Lead/QA Manager to improve QA processes and practices, ensuring quality assurance standards are consistently met.

**Qualifications:**

* 5+ years of experience in a QA Analyst role.
* Degree/college diploma in Computer Science or a related field.
* Strong knowledge of QA processes, practices, and methodologies.
* Experience with integrated agile management tools such as Azure DevOps.
* Experience with test management tools.
* Experience with load testing tools (e.g., LoadRunner, LoadImpact/K6, JMeter) is an asset.
* Action-oriented individual capable of managing multiple priorities and complex problems in a fast-paced environment.
* Able to work both independently and as part of a team, with minimal supervision.
* Strong interpersonal and communication skills (both verbal and written) for effective team interaction.
* Strong analytical, troubleshooting, organizational, and problem-solving skills.

**Working Language:**

English is used 100% of the time, as both work colleagues and clientele are geographically dispersed.

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