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Instructional Content Developer

hace 2 meses

Xico, México Qualtrics A tiempo completo
About the Role

At Qualtrics, we're on a mission to bring humanity, connection, and empathy back to business. As an Instructional Content Developer, you'll play a critical role in ensuring our customers become self-sufficient, lifetime champions of Qualtrics.

Key Responsibilities
  • Design and develop engaging eLearning course content that helps customers design, implement, and deliver value from their XM programs
  • Grow and maintain expert-level knowledge of the Qualtrics XM Platform
  • Partner with Product Managers and Subject Matter Experts to create research-backed, relevant training content
  • Create compelling and interactive learning activities and knowledge checks that enhance retention
  • Conduct instructional research and analysis on learners and contexts to continuously improve the effectiveness of course design, learning strategies, and instructional delivery
  • Develop and implement evaluation techniques to measure the effectiveness of course content, materials, and overall learning experience as well as quality assurance/improvement strategies to assess and evaluate online education
  • Manage projects including timelines, development costs, content and assessment development, audio and video recording/editing, and digitizing media
  • Maintain training curriculum repository to align with customer needs/goals and learning objectives
  • Periodically maintain library of eLearning courses to keep content current, accurate, and relevant with updated product features and XM methodologies
  • Publicize newly released training content via internal and external marketing channels
  • Champions the interest of all stakeholders in a balanced manner (e.g., client, TED, program owners, learners)
Requirements
  • 2-5 years of experience in content development and technical writing or online instructional design
  • Fast learner with technical aptitude that enables you to gain expertise across multiple Qualtrics products and various instructional design tools
  • Exemplary interpersonal skills that enable you to work effectively with global leaders
  • Track record of success as an individual contributor
  • Outstanding organization and prioritization skills
  • Excellent problem-solving skills and a history of driving impact within an organization
  • Inventive in the face of adversity in order to develop and implement strategies that overcome challenges
  • Strong attention to detail to produce high-quality and polished customer-facing content
  • Knowledge of curriculum development and adult learning methodologies
  • Preferred experience in the field(s) of Market Research