Supply Chain Operations Professional

hace 1 mes

Xico, México Pepsico A tiempo completo

About the Role:

We are seeking a highly skilled Supply Chain Business Analyst to join our team at PepsiCo. As a key member of our North America Beverage Contract Ops Customer Service organization, you will contribute to the success of the Pepsi Beverages Company by supporting the PBNA Sector Ops & Customer Service team.

As a Supply Chain Business Analyst, your primary responsibilities will include providing premier customer service to the distribution points / warehouses in Pepsi Bottling Network for all Copack Brands. You will also work with the FOBO Accounts Receivable Team to ensure escalation requests are accurately processed and engage CSR's for when customer interface for questions/concerns is required.

Key Responsibilities:

  1. Provides premier customer service to the distribution points / warehouses in Pepsi Bottling Network for all Copack Brands.
  2. Notify COBO requestors & COGS Finance team and then FOBO CSR's & Accounts Receivable Team of the outcome of research and decision.
  3. Work with FOBO Accounts Receivable Team to ensure escalation requests are accurately processed and engage CSR's for when customer interface for questions/concerns is required.
  4. Issue and Maintain Credit, Debit and Return Request Accuracy.
  5. Coordinate all Mis-shipments and Quality Issues for product returns/credits with Reverse Logistics Team.
  6. Create and track sample orders until confirmed by the Mixing Center prior to handoff back to requestor.

Requirements:

We are looking for a highly motivated and organized individual with a strong background in logistics, finance, or administration. The successful candidate will have:

  • Bachelor's degree in a related field (BA or equivalent work experience).
  • At least 1 year of experience in a similar role (internships included).
  • Advanced English language skills.
  • Microsoft Excel (Advanced) skills.
  • Ability to develop and maintain effective internal/external relationships.
  • Strong organization skills, detail-oriented and ability to multitask and prioritize.

PepsiCo is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.

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