Cloud Infrastructure Specialist

hace 1 mes

Ciudad de México, Ciudad de México Synechron A tiempo completo

About the Role: We are seeking a skilled Sr Cloud Engineer to join our team at Synechron. As a key member of our Cloud Operations team, you will be responsible for providing senior-level guidance and support for AVD and other cloud technologies.

Key Responsibilities:

  • Act as an escalation point for anything related to our Virtual Desktop ecosystem and drive day-to-day administration and management.
  • Provide ongoing guidance and support for AVD and other cloud technologies.
  • Create and maintain accurate AVD documentation.
  • Automate daily provisioning and decommissioning of Virtual Desktops, incidents, requests, and problem management in our ticketing system.
  • Proactively ensure high levels of reliability in our Virtual Desktop environment.
  • Contribute to maintaining our Cloud Operations KPIs and SLAs related to Virtual Desktops.
  • Troubleshoot and analyze system issues.
  • Implement hygiene processes to enhance teammate experience with Virtual Desktops.
  • Contribute to capacity planning related forecasting and trending of our Virtual Desktop environment.
  • Mentor other engineers as needed.
  • Perform other tasks assigned by management.

Requirements:

  • 5+ years of experience with Azure Virtual Desktops.
  • Bachelor's degree or equivalent experience in Computer Science or related field.
  • System expertise in multiple technologies, including Cloud, Windows, Linux, VMWare, etc.
  • Analytic, problem-solving, and technical skills.
  • Expertise in automation, scripting, or coding.
  • MS Office 365 experience.
  • Active Directory/Azure AD experience.

Nice to Have:

  • University degree or equivalent experience and minimum 5 years of prior relevant experience.
  • Experience with cloud services, SaaS, IaaS.
  • Experience with Enterprise-level support.

About Synechron: At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms.

  • We offer a highly competitive compensation and benefits package.
  • A multinational organization with 48 offices in 19 countries and the possibility to work abroad.
  • 10 days of paid annual leave (plus sick leave and national holidays).
  • Maternity & Paternity leave plans.
  • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability.
  • Retirement savings plans.
  • A higher education certification policy.
  • Commuter benefits (varies by region).
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
  • Cutting-edge projects at the world's leading tier-one banks, financial institutions, and insurance firms.
  • A flat and approachable organization.
  • A truly diverse, fun-loving, and global work culture.

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