Delivery Operations Manager

hace 2 semanas


Ensenada, Baja California, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

About the Role

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is seeking a highly skilled and experienced Delivery Operations Manager to join our team in Monterrey, Nuevo Leon, Mexico. As a key member of our Amazon Logistics team, you will be responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

Key Responsibilities

  • Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building's goals.
  • Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
  • Proactively identify and lead process improvement initiatives and Lean tools.

Supervisory Responsibilities

You will be part of the Amazon Logistics Team, responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers. Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.

Key Skills and Qualifications

  • Completed Bachelor's Degree or 2+ years Amazon experience.
  • 2+ years of Direct management experience for employees and their performance.
  • 3+ Years of general experience.
  • Flexibility to work weekends and/or overnight shifts if needed. Availability to work 50% of the time on a night shift.
  • Fluent in both Spanish and English.

Preferred Qualifications

  • Degree in Engineering, Operations or related field is a plus.
  • 2+ years management experience in a delivery, manufacturing, production or distribution environment.
  • Management of a minimum of 30 employees (including payroll, performance management, work-flow assignment).
  • Interest in long-term career development in Logistics & Transportation.
  • Experience working and managing 3PL operations.
  • Familiar with the area and willing to relocate.

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