Client Management Specialist
hace 1 semana
Job Summary
The Client Management Specialist will be responsible for delivering project management support to wholesale clients, ensuring a successful treasury customer integration with their ERP system. This role will involve managing the end-to-end client management process, providing a positive and professional onboarding experience for customers.
Key Responsibilities
- Manage complex integration projects, including client consultancy, site visits, and client training.
- Provide integration consultancy services to clients to win and retain their business.
- Understand industry strategy and influence clients in line with local banking requirements and technical needs.
- Lead complex integration projects, ensuring project controls are established and followed.
- Develop and maintain strong relationships with clients, colleagues, and stakeholders.
Requirements
- Spoken English language proficiency.
- System Engineering or Informatic degree or similar.
- Excellent communication, planning, and organizational skills.
- Ability to prioritize and manage business tasks, anticipate and identify risks, and ensure appropriate steps are taken to mitigate and manage them.
About Hsbc
Hsbc offers a comprehensive benefits package, including paid leave, to support the well-being and balance of its employees. The company values its employees and provides opportunities for growth and development.
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