Visa Assistant

hace 3 semanas

Guadalajara, Jalisco, México Consulate Guadalajara A tiempo completo

**Job Summary**:

We are seeking a highly motivated and detail-oriented Visa Assistant to join our team at the Consulate Guadalajara. As a key member of our consular services team, you will be responsible for providing exceptional customer service to applicants seeking nonimmigrant visas.

Key Responsibilities:

  • Perform a wide range of consular duties associated with delivering nonimmigrant visa services.
  • Data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work.
  • Provide excellent customer service to applicants in person daily.
  • Identify trends or potential issues and escalate them as necessary.

Requirements:

  • Degree in any field.
  • Good working knowledge of English.
  • Good working knowledge of Spanish.
  • Intermediate knowledge of Microsoft Word and Outlook.
  • Basic knowledge of Microsoft Excel and Power Point.

Benefits:

  • Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Guadalajara may receive a compensation package that may include health, separation, and other benefits.
  • For EFMs, benefits should be discussed with the Human Resources Office.

Equal Employment Opportunity (EEO):

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Hiring Preference Order:

  • AEFM / USEFM who is a preference-eligible U.S. Veteran
  • AEFM / USEFM
  • FS on LWOP and CS with reemployment rights

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