Customer Service Expert for Global Supply Chain Operations
hace 5 días
About the Role
We are seeking a highly skilled Customer Service Expert to join our global supply chain operations team. In this exciting role, you will be responsible for ensuring seamless customer experiences through effective parts management and issue resolution.
Key Responsibilities
- Manage CSP parts inventory to meet customer demand and SLAs
- Drive supply or material allocation to mitigate potential shortages
- Collaborate with cross-functional teams to resolve critical orders and issues
- Communicate effectively with suppliers, logistics, and customers to ensure timely delivery
- Analyze and report on shortage trends to optimize inventory levels
- Address special customer requirements and provide exceptional service
- Monitor risk buy opportunities to minimize losses
- Review daily backlog to proactively address potential issues affecting customers
Requirements
- Advanced Excel skills for data analysis and reporting
- Experience with SAP S4, IPS, and BSR systems
- Fluency in English language
- Ability to work under pressure and meet deadlines
- Strong customer service and communication skills
- Leadership and ownership mindset
- Positive attitude and innovative thinking
- Proactive and organized approach to project management
What You'll Learn
- Gain knowledge of T1 portfolio and supply chain processes
- Enhance leadership, analytical thinking, and communication skills
- Network with local and WW teams
- Present executive-level reports to WW teams
- Develop innovative solutions to drive better decision-making
- Learn about WW projects and contribute to their success
Join Our Team
-
Supply Chain Optimization Expert
hace 1 día
Monterrey, Nuevo León, México Schneider Electric - Global A tiempo completoSupply Chain Optimization Expert Job Description:As a Supply Chain Optimization Expert at Schneider Electric - Global, you will play a critical role in driving efficiency and fostering innovation within our transportation processes. You will integrate a global TMS strategy into our operations, leveraging expertise in digital transformation, supply chain...
-
Supply Chain Operations Expert
hace 4 días
Monterrey, Nuevo León, México Blue Yonder A tiempo completoAbout the RoleWe are seeking a highly skilled Supply Chain Operations Expert to join our team. As a key member of our support group, you will be responsible for providing functional and technical support to our customers.Key ResponsibilitiesProvide technical assistance during customer upgrades, deployments, rollouts, and post-production phasesMaintain...
-
Global Supply Chain Operations Strategist
hace 5 días
Monterrey, Nuevo León, México Terex Corporation A tiempo completoAbout Terex CorporationWe are a leading global manufacturer of materials processing and aerial work platform products and services. Our mission is to provide innovative solutions that improve the lives of people around the world.Our values include diversity, equity, and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and...
-
Global Supply Chain Manager
hace 2 días
Monterrey, Nuevo León, México Terex Corporation A tiempo completo**Key Responsibilities:**The Operations Process Improvement Lead will be responsible for:Shaping and delivering global supply chain and ops strategy, enabling capabilities, and program execution;Leading the development of the process excellence framework for the Supply Chain and Ops group;Developing global supply chain and ops process teams with structured...
-
Supply Chain Associate
hace 1 día
Monterrey, Nuevo León, México Transplace A tiempo completoJob Description: At Transplace, we are looking for a Supply Chain Associate to join our team. In this role, you will be responsible for planning and executing supply chain operations, including coordinating transportation and communicating with suppliers and customers. You will also provide exceptional customer service and support to ensure timely delivery...
-
Global Supply Chain Specialist
hace 2 días
Monterrey, Nuevo León, México Master Lock A tiempo completoAs a Global Supply Chain Specialist, you will play a critical role in optimizing our global supply chain operations, ensuring cost savings, improved efficiency, and increased competitiveness.About the PositionYou will analyze and optimize global supply chain processes, identifying opportunities for improvement and implementing solutions to drive business...
-
Supply Chain Planning Expert
hace 7 horas
Monterrey, Nuevo León, México Heineken A tiempo completo**Job Purpose:**We are seeking a Supply Chain Planning Expert to lead our E2 Supply Chain Operational (Short-Term) & Tactical (Mid & Long-Term) Planning Processes for Carib + OpCos in Americas Region. The ideal candidate will have expertise in Demand Planning, Production Planning (Brewing & Packaging), Finished Goods Import Planning and...
-
Global Supply Chain Strategist
hace 3 días
Monterrey, Nuevo León, México Avature A tiempo completoAbout the RoleWe are looking for a Global Supply Chain Strategist to accelerate Lenovo's digital transformation journey and help create a more intelligent supply chain of the future. The successful candidate will have a strong understanding of end-to-end supply chain operations and I/T systems.The ideal candidate will be able to actively participate and...
-
Supply Chain Assistant
hace 2 días
Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completoJob Title: Supply Chain AssistantAbout Us:At Transplace De Mexico Global, we pride ourselves on delivering innovative logistics solutions that meet the unique needs of our clients. Our commitment to exceptional service and quality has earned us a reputation as a trusted partner in the industry.Responsibilities:Coordinate with shippers and receivers to...
-
Supply Chain Operations Manager
hace 2 días
Monterrey, Nuevo León, México Celestica A tiempo completoWe are seeking an experienced Supply Chain Manager to join our team at Celestica. As a key member of our Global Supply Chain organization, you will play a critical role in ensuring the success of our customers by delivering high-quality products on time.About the Role:This position will be responsible for managing the overall supply chain for critical...
-
Supply Chain Liaison Global Graduate
hace 6 días
Monterrey, Nuevo León, México British American Tobacco A tiempo completo..**BAT MEXICO** **IS LOOKING FOR A **SUPPLY CHAIN LIAISON GLOBAL GRADUATE****SENIORITY LEVEL**:Non Manager**FUNCTION**: Operations**LOCATION**:Monterrey**ROLE POSITIONING AND OBJECTIVES**This role is part of the Operations Department.The role is responsible for act as an Operations ambassador, challenging requirements when necessary or proposing solutions...
-
Transportation Operations Specialist
hace 5 días
Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completoAbout the RoleWe are seeking an experienced customer service professional with a background in transportation, supply chain, or logistics to join our team at Transplace De Mexico Global.As a Transportation Operations Specialist, you will be responsible for managing transportation functions, ensuring accurate communication with carriers, and providing...
-
Global Supply Chain Acquisition Expert
hace 2 días
Monterrey, Nuevo León, México MasterBrand Cabinets A tiempo completoJoin Fortune Brands Innovations, Inc. and drive our growth through strategic sourcing!Global Category Sourcing ManagerIn this exciting role, you'll lead the development and implementation of our company's global sourcing strategy. Your expertise will be essential in managing global sourcing strategies for assigned categories, ensuring alignment with business...
-
Supply Chain Operations Associate
hace 2 días
Monterrey, Nuevo León, México Fronius A tiempo completoAbout the Role:Fronius is seeking a skilled Supply Chain Operations Associate to join our team. As a key member of our logistics team, you will be responsible for coordinating the flow of goods, managing inventory, and providing exceptional customer service.Key Responsibilities:Inventory Management:Maintain accurate inventory records and perform cycle...
-
Supply Chain Planning and Optimization Expert
hace 7 días
Monterrey, Nuevo León, México Schneider Electric - Global A tiempo completoJob DescriptionAs a SAP SCM Consultant, you will be responsible for developing and implementing SAP supply chain management solutions to drive business results. You will collaborate with cross-functional teams to identify and prioritize projects, develop project plans, and implement solutions using SAP tools and methodologies. Your expertise in SAP ECC 6.0...
-
Expert Supply Chain Solutions Architect
hace 6 días
Monterrey, Nuevo León, México Blue Yonder A tiempo completo**Job Overview:**We are seeking a highly experienced Expert Supply Chain Solutions Architect to join our team at Blue Yonder. In this role, you will be responsible for designing and delivering comprehensive supply chain solutions that drive business success.Key Responsibilities:Collaborate with project managers to develop detailed project plans, including...
-
Supply Chain Manager
hace 2 semanas
Monterrey, Nuevo León, México Celestica A tiempo completoReq ID: 108713Remote Position: HybridRegion: AmericasCountry: MexicoState/Province: Nuevo LeonCity: MonterreyCelestica's Global Supply Chain operates as a unified virtual system with our customers and suppliers by acting as seamless extensions of their operations.We offer customized, flexible, and integrated supply chain solutions, supported by a global...
-
Supply Chain Management Expert
hace 5 días
Monterrey, Nuevo León, México Celestica A tiempo completoJob DescriptionThe role of Planning Advisor is a critical part of our Supply Chain Management team. As a Planning Advisor, you will be responsible for working with Global Customer Units and SCM Management to finalize demand plans used by each site. You will analyze customer forecasts using available tools and models, utilizing analysis to challenge or...
-
Global Supply Chain Strategist
hace 1 día
Monterrey, Nuevo León, México Rockwell Automation A tiempo completoRockwell Automation is a global technology leader driving innovation in the manufacturing industry. We're committed to helping our customers achieve sustainability, productivity, and agility through our cutting-edge solutions.About the RoleThe Sustainability Project Manager within Supply Chain will play a crucial role in leading specific department projects...
-
Supply Chain Process Strategist
hace 2 días
Monterrey, Nuevo León, México Terex Corporation A tiempo completo**Job Description:**The Operations Process Improvement Lead is a key role that plays a critical part in driving the success of Genie's top and bottom-line growth. As a member of the Senior Director, Strategic Execution & Systems team, this person will have the opportunity to directly impact the organization through developing, improving, and sustaining...