Quality Assurance Manager

hace 2 semanas


Ciudad de México, Ciudad de México McDonald's Corporation A tiempo completo
About the Role

We are seeking an experienced Quality Assurance Manager to join our Operations Excellence function at McDonald's Corporation.

The successful candidate will play a key role in coordinating and collaborating with product teams to ensure standardization, efficiency, and continuous improvement across these teams.

This position reports to the Sr. Manager – Operations Excellence and involves leading / managing the QA CoE activities on technology adoption, process standardization, industry best practices, automation, and performance testing frameworks.

Key Responsibilities
  • QA Process Documentation and enablement of POD teams, QA Audit Workflow and scoring, Project / Support Quality Auditing, post-audit reporting and remediation support
  • Technology Consulting – QA Automation, CI/CD, Web, API, Mobile
  • QA Technology support & Guidelines on industry best practices, McDonald's applications, Data migration validation and testing strategy
  • Performance testing strategy and load test planning consultancy
  • Jira – Zephyr – Test Management Strategy, Guidelines and review
  • Hands-on experience with QA Tools – Tosca, Neoload, Github, CI/CD pipeline
  • Administration of QA Test Lab Servers and Infrastructure
  • Licence Management & Tools vendor management
  • Best Practices & Process Standardization
  • Consultancy on Adoption of QA Dashboard reporting template
Requirements

A Bachelor’s degree in Computer Science/Information Technology or related field is required, along with minimum 10 years of experience in IT QA, including at least 4 years in a QA managerial role.

Professional certifications from ISTQB or equivalent are highly desirable.



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