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Senior System Engineer Messaging
hace 2 meses
**Job Title:** Senior System Engineer Messaging
**Company:** CRH Talento en IT
**Location:** Tlalpan, CDMX
Key Responsibilities- Participate in global Messaging projects in designing, planning, and implementation phases of projects when required.
- Provide support for day-to-day global operational activities for Messaging platforms, including administering MS Exchange, Symantec Enterprise Vault, Secure Email Gateway infrastructure, Mobile Device Management (MDM), and other messaging-related services.
- Produce regular ongoing reports for management, capacity planning, and consolidation related to Global Messaging infrastructure.
- Identify and perform daily operational tasks necessary to provide a stable and robust Exchange environment, including monitoring, proactive maintenance, and problem resolution.
- Work on a diverse set of tools and collaborate with a geographically dispersed team to support operations in various time zones.
- Provide tier 3 support for MS Exchange, Exchange Online, Symantec Enterprise Vault, and Mobile Device Management.
- Master's/Bachelor's degree in Computer Science, Information Technology, or 5+ years equivalent combination of education and overall experience with email technologies.
- Experience in providing support in a multi-server enterprise email environment consisting of users in multiple geographic locations.
- Excellent command of English.
- Excellent knowledge in administering MS Exchange in hybrid mode – on-prem and online.
- Excellent knowledge in email retention policies, sensitivity labeling, SPAM filtering (O365 Defender, Cisco IronPort, or Proofpoint or similar technology).
- Excellent knowledge in mobile device management platforms such as MS Intune, MobileIron (preferred) or similar.
- Excellent PowerShell scripting skills.
- Excellent understanding of email security controls - SPF, DKIM, DMARC, and email-related DNS configurations.
- Good understanding of MS directory services.
- Strong interpersonal and communication skills.
- Excellent cooperation, analytical, and presentational skills.
- Ability to work independently and collaborate with global multinational teams.
**Benefits:** 100% payroll scheme, superior performance.
