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AWS Cloud Operations Engineer

hace 2 meses


Ciudad de México, Ciudad de México Amazon A tiempo completo
About the Role

We are seeking a highly skilled Cloud Operations Engineer to join our team at Amazon. As a Cloud Operations Engineer, you will be responsible for providing technical support and expertise to our customers and internal teams.

Key Responsibilities:

  1. Provide technical support and troubleshooting for cloud infrastructure and applications.
  2. Collaborate with cross-functional teams to resolve complex technical issues.
  3. Develop and maintain technical documentation and knowledge base articles.
  4. Participate in process improvement initiatives to enhance customer experience and operational efficiency.
  5. Stay up-to-date with the latest cloud technologies and best practices.

About the Team

Our team is passionate about delivering exceptional customer experiences and driving innovation in cloud operations. We value diversity, inclusion, and collaboration, and we're committed to creating a workplace that's welcoming and supportive of all employees.

What We Offer

As a Cloud Operations Engineer at Amazon, you'll have the opportunity to work on complex technical projects, collaborate with talented teams, and develop your skills and expertise in cloud operations. We offer a competitive salary, comprehensive benefits, and a dynamic work environment that's designed to support your growth and success.

Requirements

  1. 2+ years of experience in technical support or customer service.
  2. 2+ years of experience with cloud infrastructure and operations.
  3. Strong knowledge of cloud computing concepts and technologies.
  4. Excellent communication and problem-solving skills.
  5. Bachelor's degree in Computer Science, Engineering, or related field.