IT Operations Director
hace 1 mes
520 Icr Mexico - Mex is seeking a highly skilled Director, IT Operations to oversee global corporate IT Systems Operations, Networking, and Communication Services. As a key member of our team, you will be responsible for creating, maintaining, and ensuring compliance with all applicable SOPs, checklists, operations procedures, and pertinent industry regulations.
Key Responsibilities:- Research, recommend, purchase, and implement all new computer systems and related peripherals.
- Maintain and manage all Networked and Stand-Alone Software and Data, including maintenance of all applicable license counts; manage all user setups, assign accounts, set passwords, restrictions, and maintain individual user network environments.
- Maintain and manage Corporate Network Infrastructure.
- Research and develop new process methods and technologies to further enhance data processing capabilities.
- Responsible for IT Operations Budget and systems engineering maintenance.
- Responsible for the hiring and training of new IT Operations Personnel (in coordination with Human Resources department).
- Responsible for off-hour IT operations manpower scheduling.
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- 10+ years of progressive experience in IT operations, with at least 5 years in a leadership role.
- Strong technical expertise across IT infrastructure, networks, cybersecurity, and systems administration.
- Proven track record of managing complex IT projects, systems implementations, and upgrades.
- Excellent leadership and people management skills, with the ability to inspire and lead a team towards goals.
- Strategic thinker with the ability to align technology initiatives with business objectives.
- Strong problem-solving and decision-making abilities, especially in high-pressure situations.
We are a world-leading healthcare intelligence and clinical research organization, proud to foster an inclusive environment driving innovation and excellence. We welcome talented individuals to join us on our mission to shape the future of clinical development.
Our benefits include various annual leave entitlements, a range of health insurance offerings, competitive retirement planning, and a Global Employee Assistance Programme. We are an equal opportunity and inclusive employer, committed to providing a workplace free of discrimination and harassment.
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