Luxury Food and Beverage Service Ambassador

hace 6 días


Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

About This Role

We are seeking a highly skilled and experienced Food and Beverage Service Ambassador to join our team at Marriott International, Inc. in Cancun, Mexico.

Job Description

As a Food and Beverage Service Ambassador, you will be responsible for delivering exceptional customer service to our guests by serving food courses and alcoholic beverages, answering questions on menu selections, and communicating with the kitchen regarding menu questions, wait times, recooked orders, and product availability.

Key Responsibilities

  1. Serve food courses and alcoholic beverages to guests in a timely and efficient manner
  2. Answer questions on menu selections and provide recommendations as needed
  3. Communicate with the kitchen regarding menu questions, wait times, recooked orders, and product availability
  4. Maintain cleanliness of work areas throughout the day, including tables, chairs, and other equipment
  5. Monitor and maintain the cleanliness of assigned tables, ensuring courses are cleared and tables are properly crumbed
  6. Communicate effectively with guests and other employees to ensure optimum service
  7. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  8. Follow all company and safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions to management

Requirements

  • A minimum of 2 years of related work experience in the hospitality industry
  • High school diploma or G.E.D. equivalent required; associate's or bachelor's degree preferred
  • Ability to lift up to 25 pounds without assistance and up to 50 pounds with assistance
  • Ability to stand, sit, or walk for extended periods of time, move quickly, and perform repetitive tasks
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Flexibility to work varied shifts, including evenings, weekends, and holidays

Salary and Benefits

The salary for this role is estimated to be around $40,000-$60,000 per year, depending on experience, plus benefits such as health insurance, paid time off, and opportunities for career advancement within the company.

About Marriott International, Inc.

Marriott International, Inc. is a global hospitality company that operates a portfolio of brands, including JW Marriott, Marriott Hotels, and others. We are committed to providing exceptional customer service and creating memorable experiences for our guests.



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