Technical Supplier Manager

hace 4 semanas

Guadalajara, Jalisco, México Cisco A tiempo completo

Job Summary:

Cisco is seeking a skilled Technical Supplier Manager to join our team. As a Technical Supplier Manager, you will be responsible for ensuring our Contract Repair Manufacturers (CRM) adhere to our test standards while assisting site personnel to better understand Cisco technology.

Key Responsibilities:

  • Analyze repair data and work with site test engineers to assist debug technicians to improve repair yields and output.
  • Assist the site with new products introduction for Repair, including assisting with equipment identification, setup, install, and qualification.
  • Work with Service Planning and the site to manage scrap from the repair process.
  • Manage ECOs in conjunction with the site to ensure ECOs are applied in a timely manner.
  • Help to identify, document, and approve Service Deviations.
  • Work with the site and Cisco internal teams to sunset products when they reach EOR/EOM status.
  • Support site Test Engineers on Apollo coding standards, training, and maintenance of test scripts.

Requirements:

  • BS in Computer Science, Electrical Engineering, or equivalent experience.
  • 4+ Years of test engineering experience and vendor management experience.
  • Excellent written and oral communications skills for both technical and executive-level conversations. Project management knowledge.
  • Specify, develop, and/or procure test equipment, test fixtures, and test solutions.
  • Strong programming knowledge (Python, Linux/Unix shell scripting).
  • Familiar with version control and continuous integration software tools (Github and Jenkins).
  • Ability to debug, analyze, and root cause yield and test issues.
  • Ability to drive quality issues to resolution through cross-collaboration with different functional teams and business units.

Preferred Qualifications:

  • CCNA Routing and Switching Certification.
  • Familiarity with MFG process.

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