Site Reliability Engineer

hace 1 mes

Ciudad de México, Ciudad de México Ford Motor Company A tiempo completo
Job Title: Site Reliability Engineer

At Ford Motor Company, we are seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for designing, configuring, and maintaining our observability solutions to ensure optimal performance and reliability of our IT systems and applications.

Key Responsibilities:
  • Utilize Observability and Monitoring tools to detect and resolve issues affecting user experience.
  • Automate alerting and remediation processes to reduce mean time to resolution (MTTR) and improve system uptime.
  • Implement comprehensive monitoring and alerting solutions using GCP monitoring services and external services.
  • Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.
  • Build vital and efficient tooling to lower the barrier of entrance for engineering teams to plug in and enjoy the benefits of Reliability focused on Observability.
  • Configure dashboards, alerts, and notifications to ensure timely identification and resolution of issues.
  • Troubleshoot issues and outages, working closely with development and operations teams to identify root causes and develop solutions.
  • Monitor server, network infrastructure, and application performance metrics, and identify patterns and trends to improve system performance and reliability.
  • Develop and integrate tools for logging, monitoring, and alerting to enhance visibility into system performance.
  • Participate in strategic planning for the technology roadmap, including scalability, cost-effectiveness, and risk management considerations related to observability infrastructure.
Requirements:
  • 6+ years of SRE observability engineering experience.
  • 6+ years of experience in observability best practices working with Dynatrace or similar tools, delivering solutions across all environments, and integrating platforms and applications with monitoring and APM tools.
  • Knowledge of CI/CD tools such as Puppet, Jenkins, Terraform, Ansible.
  • Should have a minimum 4 to 5 years' working experience in OpenShift and Docker/K8s.
  • Proficiency in implementing monitoring and observability solutions using GCP monitoring services such as Cloud Monitoring, Logging, and Tracing.
  • Deep understanding of IT infrastructure monitoring and observability best practices.
  • Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution.
  • Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAs.
  • Experience of at least 4 + years of experience in development of Grafana Dashboards, develop Metrics / monitoring Standardization - Metrics, collection, Dashboards with Grafana a must.
  • 3-5 years of experience with SQL and familiarity with at least one managed Kubernetes platforms (EKS, AKS, GKE).
  • Strong background in software engineering, with expertise in relevant programming languages (like Python, Java, Go) and cloud platforms (like AWS, GCP, Azure).
  • Experience with container orchestration tools like Kubernetes.
Competencies and Skills:
  • Strong interpersonal, and organizational skills.
  • Strong verbal and written skills.
  • Attention to detail.
  • Excellent time management.
  • Extraordinary teamwork and collaborative skills.

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