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IT Operations Specialist
hace 2 meses
D-ploy is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients.
We are seeking a dynamic and versatile IT professional to take on a dual role involving Operations Support Services (OSS) and TechOps / Application Management. The ideal candidate will dedicate 50% of their time to OSS activities and the other 50% to application management and technical operations, ensuring a balance between maintaining the infrastructure and supporting business-critical applications.
Key Responsibilities:- Application Management (50%):
- Ensure compliance with GxP regulations in the IT context, including Computer System Validation (CSV) and other e-compliance requirements.
- Provide ongoing support, maintenance, and lifecycle management for local business applications.
- Troubleshoot and resolve application issues, ensuring minimal downtime and smooth operations.
- Act as the key IT contact for local business units, facilitating communication between business and technical teams.
- Collaborate with both local and global teams on IT projects, providing application management expertise and support for implementations, upgrades, and rollouts.
- Technical Operations & Infrastructure (50%):
- Provide on-the-ground support for IT infrastructure, including operating systems, Windows environments, network connectivity, and basic hardware maintenance.
- Assist in managing and supporting the local datacenter, communication room, and video conferencing facilities, ensuring operational readiness and uptime.
- Perform routine maintenance, troubleshooting, and upgrades to IT infrastructure to maintain smooth operations.
Requirements:
- Experience:
- Proven experience in application management, especially in GxP, CSV, and e-compliance within an IT context.
- Previous experience supporting IT infrastructure, including O.S., Windows, networking, and hardware maintenance.
- Experience in a lab environment is highly desirable.
- Skills:
- Strong troubleshooting and problem-solving skills in both application and infrastructure contexts.
- Proficient in both Spanish and English for effective communication across teams.
- Familiarity with project management practices and ability to contribute to both local and global projects.
Benefits:
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Minimum 5 weeks of vacation
- Paid sick days
- Meal vouchers
- Vouchers (B-day voucher, wedding, and new born surprise)
- Contributions to wellness programs (multisport card)
- Fishing for Friends program – our referral program
- Refreshments in the D-ploy office
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits
Are you an IT professional looking for a challenging role that combines OSS and TechOps expertise? We'd love to hear from you
