Senior Technical Consultant, Enterprise Cloud Services, Monterrey
hace 1 mes
As a Technical Consultant, you will be responsible for supporting the Enterprise Cloud Services customer for SAP innovative products. You will assess and solve issues in new or existing customers, working with high attention to detail, reliability, and efficiency. You will collaborate closely with your team members to ensure success.
Key Responsibilities
- Lead the Service delivery based on the defined KPIs.
- Provide pre-sales support.
- Build complex SAP Landscapes by providing technical expertise and support on all platforms and for the latest hardware technologies.
- Plan, set up, implement, and operate SAP technologies achieving ambitious SLA requirements.
- Create proper documentation, define technical operational concepts and guidelines for the implemented SAP landscapes, and roll out this information/knowledge to the rest of the Local and global Team.
- Standardize complex activities and convert into standard.
- Work closely with Architecture teams to define and validate new offerings.
- Install the product as per ECS standard.
- Migrate to ECS DC, @ Azure, @AWS, @GCP.
- Cross Platform move of customer landscape.
- Collaborate closely with developers and architects from the technology platform and all lines of businesses to come to feasible and adaptable solutions.
- Work as part of the Scrum Team.
Requirements
- Strong communication skills both written and spoken in English.
- Knowledge of ITIL and Project management.
- Minimum 1 year of experience in Service management and Project Management.
- Profound knowledge with 7+ years of working experience as Technical SAP Net Weaver Consultant (ABAP and Java basis administration), experience in installation of the New Innovation SAP products on HANA, ASE database, and Linux and Windows operating systems.
- Working knowledge of non-ABAP SAP products like XSA, IDM, BOBJ, open text, etc.
- Up to 2 years of experience in Installation, Upgrade, and Migration activities on ABAP and NON-ABAP SAP products.
- Working experience/Knowledge on Hyperscalers like Azure, AWS, GCP will be an added advantage.
- Migration and support project experience involving large enterprises.
About SAP
SAP is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
Why Join SAP?
We believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
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