Operations Manager

hace 1 mes


Xico, México Lumina A tiempo completo

Lumina Stays is seeking an experienced Operations Manager to lead our hotel operations in Mexico City. As a key member of our team, you will be responsible for overseeing the daily activities and ensuring that all tasks are completed efficiently.

**Key Responsibilities:**

We are looking for a skilled professional with a strong focus on guest service and quality control. Your duties will include:

  • Managing and motivating a team of employees to provide exceptional service to guests.
  • Ensuring that all areas of the hotel are operating within budget and maintaining high standards of quality and guest satisfaction.
  • Developing and implementing standard operating procedures to improve efficiency and guest satisfaction.
  • Collaborating with the sales and marketing team to communicate insights and increase revenue and occupancy.

**Qualifications:**

To be successful in this role, you will need:

  • A bachelor's degree in hospitality management or a related field.
  • Advanced English language skills.
  • A minimum of 2 years of experience in hotel operations, with a strong focus on guest service and quality control.
  • Proven track record of managing a team and excellent leadership, communication, and interpersonal skills.

**Salary and Benefits:**

We offer a competitive salary of $30,000 MXN per year, as well as a comprehensive benefits package and opportunities for growth and advancement.

The ideal candidate will have a passion for hospitality and be able to work effectively in a fast-paced and dynamic environment. If you are motivated and enthusiastic about delivering exceptional results, please submit your resume for consideration.


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