Operations Manager
hace 1 mes
Lumina Stays is seeking an experienced Operations Manager to lead our hotel operations in Mexico City. As a key member of our team, you will be responsible for overseeing the daily activities and ensuring that all tasks are completed efficiently.
**Key Responsibilities:**
We are looking for a skilled professional with a strong focus on guest service and quality control. Your duties will include:
- Managing and motivating a team of employees to provide exceptional service to guests.
- Ensuring that all areas of the hotel are operating within budget and maintaining high standards of quality and guest satisfaction.
- Developing and implementing standard operating procedures to improve efficiency and guest satisfaction.
- Collaborating with the sales and marketing team to communicate insights and increase revenue and occupancy.
**Qualifications:**
To be successful in this role, you will need:
- A bachelor's degree in hospitality management or a related field.
- Advanced English language skills.
- A minimum of 2 years of experience in hotel operations, with a strong focus on guest service and quality control.
- Proven track record of managing a team and excellent leadership, communication, and interpersonal skills.
**Salary and Benefits:**
We offer a competitive salary of $30,000 MXN per year, as well as a comprehensive benefits package and opportunities for growth and advancement.
The ideal candidate will have a passion for hospitality and be able to work effectively in a fast-paced and dynamic environment. If you are motivated and enthusiastic about delivering exceptional results, please submit your resume for consideration.
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