Senior Solution Consultant

hace 2 semanas


Veracruz, Veracruz-Llave, México Salesforce, Inc. A tiempo completo
About the Role

We are seeking a highly skilled Senior Solution Consultant to lead our enterprise customer engagements and drive business value for our clients. As a key member of our team, you will partner with stakeholders to achieve vision and deliver customer ROI.

Key Responsibilities
  • Lead one or more workstreams in enterprise customer engagements
  • Partner with key stakeholders to achieve vision and deliver customer ROI
  • Use strong interpersonal skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of client's business to deliver customer ROI
  • Drive difficult conversations and remove roadblocks to implement business strategies
  • Connect with technical and business stakeholders from all levels through C-suite
  • Interact with customer product owners, business process owners, and technical resources to understand requirements, analyze information, and craft comprehensive solutions
Requirements
  • 5+ years of proven experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
  • Extensive experience with configuration and customization on the Salesforce platform
  • Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
  • Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs
  • Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Preferred Requirements
  • Shown results in delivering high-value business outcomes using an agile approach
  • Shown results leading customer and/or partner success stories
  • Relevant Salesforce certifications and consulting experience are strongly recommended
What We Offer
  • Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
  • World-class enablement and on-demand training with Trailhead.com
  • Exposure to executive leaders and regular 1:1 mentor with leadership
  • Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
Equality at Salesforce

We believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.



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