Quality Assurance Specialist

hace 2 días


Xico, México Hsbc A tiempo completo

About the Role

We are seeking an experienced professional to join our team in the role of KYC Quality Assurance. As a key member of our team, you will be responsible for ensuring the quality and integrity of our Know Your Customer (KYC) processes.

Main Responsibilities

  • Conduct quality assurance reviews of KYC case investigations, customer due diligence, and control monitoring processes.
  • Report and track review results and required actions in the QA database.
  • Provide feedback and support to unit staff on review results.
  • Assist in the preparation and evaluation of QA reports.
  • Develop and deliver training sessions to address Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC) laws, and fraud mitigation deficiencies.
  • Review, test, evaluate, and document the adequacy of AML, OFAC, and fraud mitigation controls and targeted risk assessments.
  • Recommend controls or improvements to enhance and update the Bank's AML, OFAC, and fraud mitigation Compliance Program, policies, and procedures.
  • Coordinate AML, OFAC, and fraud mitigation internal audits and regulatory examinations.

Requirements

  • Bachelor's degree in business, administration, or a related field.
  • Knowledge of banking products, markets, and traditional and non-traditional service providers.
  • Knowledge of global regulations and laws and risk procedures.
  • Advanced level of written and verbal English.
  • At least 5 years of experience in a KYC role.


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