Empleos actuales relacionados con Senior IT Specialist - San Pedro Garza García, Nuevo León - Sap
-
IT Architect Senior Specialist
hace 7 días
San Pedro Garza García, Nuevo León, México Sap A tiempo completoTransforming Technology for a Better WorldSAP is a driving force in the world of technology, and we're constantly pushing the boundaries of innovation. As an IT Architecture Senior Specialist, you'll play a critical role in shaping the future of our Enterprise Cloud Services (ECS) platform.**Your Key Responsibilities:**Lead the development and implementation...
-
IT Architecture Senior Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México Sap Se A tiempo completoAbout the RoleSAP is seeking an experienced IT Architecture Senior Specialist to join our team. As a key member of our Enterprise Cloud Services (ECS) organization, you will play a critical role in ensuring the availability, performance, and synchronization of our internal tools and systems.Key ResponsibilitiesDrive central coordination to resolve major...
-
IT Architecture Senior Specialist
hace 1 semana
San Pedro Garza García, Nuevo León, México Sap A tiempo completoAbout the RoleAs a Senior IT Architecture Specialist at SAP, you will be part of the Tools Operation Control Center (TOCC), which is responsible for addressing and communicating operational issues related to SAP internal tools and systems used by ECS. Your primary focus will be on ensuring the availability, performance, and synchronization of these tools, as...
-
IT Support Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México Sonoco A tiempo completoIT Support SpecialistAt Sonoco, we are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.Key Responsibilities:Assist with inventory management of IT hardware, software, and location...
-
IT Architecture Senior Specialist
hace 2 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the Role:We are seeking a highly skilled IT Architecture Senior Specialist to join our team at SAP. As a key member of our Enterprise Cloud Services (ECS) organization, you will play a critical role in ensuring the availability, performance, and synchronization of our internal tools and systems.Key Responsibilities:Drive central coordination to resolve...
-
IT Architecture Senior Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the Role:We are seeking an experienced IT Architecture Senior Specialist to join our team at SAP. As a key member of our Enterprise Cloud Services (ECS) organization, you will play a critical role in ensuring the availability, performance, and synchronization of our internal tools and systems.Key Responsibilities:Address availability, performance, and...
-
IT Architecture Senior Specialist
hace 2 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the Role:We are seeking a highly skilled IT Architecture Senior Specialist to join our team at SAP. As a key member of our team, you will be responsible for ensuring the availability, performance, and synchronization of our internal tools and systems.Key Responsibilities:Drive central coordination to resolve major reported tool system issues.Provide...
-
IT Technology Services Senior Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled IT Technology Services Senior Specialist to join our team. As a key member of our team, you will be responsible for providing 3rd level application support for core M365 Office Apps on Windows, Mac, and mobile platforms.Key ResponsibilitiesEnd-to-end support and operations of the M365 suite of productsHandling...
-
IT Architecture Senior Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleWe are seeking an experienced IT Architecture Senior Specialist to join our team at SAP. As a key member of our Enterprise Cloud Services (ECS) organization, you will play a critical role in ensuring the availability, performance, and synchronization of our internal tools and systems.Key ResponsibilitiesDrive central coordination to resolve...
-
IT Architecture Senior Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleWe are seeking an experienced IT Architecture Senior Specialist to join our team at SAP. As a key member of our Enterprise Cloud Services (ECS) organization, you will play a critical role in ensuring the availability, performance, and synchronization of our internal tools and systems.Key ResponsibilitiesDrive central coordination to resolve...
-
IT Infrastructure Specialist
hace 2 semanas
San Pedro Garza García, Nuevo León, México Sap A tiempo completo**Unlock Your Potential**At SAP, we're committed to creating a workplace that fosters collaboration, innovation, and growth. As an IT Infrastructure Specialist, you'll play a vital role in helping us achieve our mission to make the world run better.**Our Culture**We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels...
-
IT Technology Services Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoWe're looking for a skilled IT professional to join our team as an IT Technology Services Specialist.As a key member of our infrastructure team, you will be responsible for designing, configuring, and administering server landscapes with a focus on Windows Operating Systems. You will also drive innovation to optimize, automate, and standardize operational...
-
Senior IT Operations Manager
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoJob SummaryWe are seeking a highly skilled Senior IT Operations Manager to join our team at SAP. As a Senior IT Operations Manager, you will be responsible for managing and coordinating the root causes analysis of major incidents and defining measures to improve IT operations and processes.Key ResponsibilitiesAssist with the management and coordination of...
-
Senior IT Operations Manager
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoJob Title: Senior Problem ManagerWe are seeking a highly skilled Senior Problem Manager to join our Global Cloud Infrastructure and Delivery organization at SAP. As a key member of our team, you will play a critical role in managing and coordinating the root cause analysis of major incidents and defining measures to improve IT operations and processes.Key...
-
IT Technology Services Specialist
hace 2 meses
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled IT Technology Services Specialist to join our team at SAP. As a key member of our Cloud Platform enablement team, you will be responsible for designing, configuring, and administering server landscapes with a focus on Windows Operating systems.Key ResponsibilitiesConceptual design, configuration, and...
-
IT Technology Services Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled IT Technology Services Specialist to join our team at SAP. As a key member of our Cloud Platform Enablement team, you will be responsible for designing, configuring, and administering server landscapes with a focus on Windows Operating Systems.Key ResponsibilitiesConceptual design, configuration, and...
-
IT Technology Services Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled IT Technology Services Specialist to join our team at SAP. As a key member of our Cloud Platform Enablement team, you will be responsible for designing, configuring, and administering server landscapes with a focus on Windows Operating Systems.Key ResponsibilitiesConceptual design, configuration, and...
-
Senior Root Cause Analysis Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior Root Cause Analysis Specialist to join our team. As a key member of our IT organization, you will be responsible for conducting thorough Root Cause Analysis for major incidents and implementing permanent fixes.Key ResponsibilitiesConduct Root Cause Analysis for major incidents and identify...
-
Senior Root Cause Analysis Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México SAP A tiempo completoJob Title: Senior Root Cause Analysis SpecialistWe are seeking a highly skilled Senior Root Cause Analysis Specialist to join our team at SAP. As a key member of our technical operations team, you will be responsible for conducting root cause analysis for major incidents and implementing permanent fixes.Key Responsibilities:Conduct root cause analysis for...
-
Senior Problem Manager
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoJob Title: Senior Problem ManagerSAP is seeking a highly skilled Senior Problem Manager to join our Global Cloud Infrastructure and Delivery organization. As a Senior Problem Manager, you will be responsible for managing and coordinating the root causes analysis of major incidents and defining measures that contribute to the overall improvement of IT...
Senior IT Specialist
hace 2 meses
About the Role
We are seeking an experienced IT professional to join our Enhanced Operations Service team at SAP. As a Senior IT Specialist - Cloud Operations, you will play a pivotal role in safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.
Key Responsibilities
- Ensure day-to-day quality service delivery and define, track, and achieve various ambitious service KPIs and SLAs.
- Provide quick responses during escalations, take proactive steps to avoid escalations, and identify initiatives to improve operation and stability for customer systems.
- Perform comprehensive performance assessments for SAP systems running on Hyperscalers platforms using various performance tools.
- Assist EOS operations support for ongoing performance issues in customer production systems.
- Oversee performance testing, benchmarking for new IT stacks (HANA + OS) to find performance issues before sign-off for production implementation using a data-driven approach.
- Collaborate with ECS Service Engineering, Client Delivery Management, EOS Operations, HANA development, and customers to optimize system configurations, parameters, and resource allocation to maximize performance and scalability.
- Document performance test results, optimization processes, and recommendations for knowledge sharing and upskilling the team.
- Monitor production system performance, help the team to proactively identify issues, and provide recommendations to maintain optimal performance levels.
- Root cause analysis for service request failures/outages, performance issues - continuous improvement methodologies.
- Bring in continuous improvement initiatives to address customer pain points and enhancements in service delivery.
- Streamline standard operating procedures by focusing on automation enhancements.
- Proactive operation services for customers and service on-demand with timely alert reduction programs to all stakeholders involving the customer.
Requirements
- Hands-on experience in one of the areas like Basis, System Performance Management, Lifecycle events (Upgrades/Updates), SAP Project Management, Support, Escalation Management.
- Knowledge of process automation and optimization techniques.
- Strong technical and process background.
- A customer-first mindset.
