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This is a unique opportunity to join the Coca-Cola team as a Global Data Steward, where you will play a vital role in ensuring the integrity and quality of data related to Net Sales Revenue (NSR). As a key member of the Platform Services Global Master Data Operations team, you will be responsible for leading the maintenance and support of Global Master Data processes as related to NSR.
Key Responsibilities- Lead the managed service provider (Data Operations team) and provide strategic direction and hands-on approach to navigate complex data challenges.
- Manage daily/weekly/monthly master data operational routines to ensure completeness and accuracy of NSR data.
- Ensure Month-End-Close activities are completed to consistently close the month on the first Monday of every fiscal month.
- Work with Data & Analytics, Finance, and Strategy teams to validate inputs received by these teams before being loaded into NSR.
- Validate bottler data before loading into NSR to ensure that sales data in NSR is the single source of truth.
- Work closely with CDM (Central Data Management) team to create new BPP codes.
- Establish effective processes for incident and requests handling and connecting with support teams to ensure no interruptions in systems functionality.
- Maintain user access and conduct periodic access checks to NSR system.
- Establish and document standards, guidelines, and best practices for teams utilizing NSR cubes.
- Resolve and coordinate business table handling for up/downstream data syndication errors.
- Adhere to and implement recommendations from NSR Data Governance to ensure integrity and data quality across requests.
- Serve as the data SME for NSR within the Operating Unit.
- Validate processes and maintain thorough understanding of master data and their limitations.
- Act as a liaison between our global development team and the business units for the development and implementation of new features and enhancement of NSR.
- Technical Escalation Expert: As the foremost technical support layer, you will act as the highest escalation point for data processing issues within the NSR tool.
- Problem-solving – Analytical mindset: Identify, analyze, and mitigate data quality problems associated with our global bottling partners.
- Configuration and User Acceptance Testing: Integrate new bottlers into our data reporting framework, clarify the configuration process, supervise file conversions, prepare UAT environments, create test cases, and deliver comprehensive demos to business and IT teams.
- Build sustainable relationships with bottling partners and our OU functions to drive strategic IT changes related to the NSR Datalake.
- Identify potential threats for the product delivery and help to remove them.
- Manage stakeholders and vendors as IT Business Partner and bring innovation from outside.
- Prioritize and recommend opportunities to enhance data quality standards, tools, processes, problem resolution for innovation & complex master data business processes.
- Ensure policies, procedures, and measures are in place to support achievement of efficiency, and effectiveness objectives.
- Partner with geographically cross-functional teams of data sources to solve TCCC master data opportunities.
- Develop meaningful and lasting relationships with TCCC and Managed Service Provider (MSP) stakeholders to problem solve and enhance tools or processes.
- Bachelor's degree or the equivalent in education and/or relevant experience.
- 3+ years of experience in data collection/loading/mining/analysis.
- Experience in process improvement.
- Ability to manage through ambiguity and lead change.
- Experience with the following tools: BI tools (ie. Power BI), MS Excel, MS Azure Stack (ie. DevOps, Dynamics 365).
- Experience in working in Agile methodology.
- Preferably, hands-on collaboration experience with Managed Service Provider (MSP).
- Strong knowledge of enterprise data management with preference of NSR concepts & processes.
- Excellent communicator with the ability to problem-solve or develop actionable solutions.
- Attention to detail while maintaining perspective on big picture.
- Exemplifies and fosters teamwork (embrace PS DS #Oneteam concept).
- Ability to adapt and excel in a fast-changing business environment.
- Strong written and verbal communication skills.
- Experience with marketing and/or consumer sales data.
- Experience in working internationally with different cultures.
- Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours.
- Fluent in English (all bottler and internal stakeholder exchanges will require English).