Operations Manager, Worldwide Supply Chain

hace 7 días


Tepotzotlán, México Amazon A tiempo completo

Job Summary:

We are seeking an experienced Operations Manager to lead our worldwide supply chain efforts. As a key member of our team, you will be responsible for creating and executing a global logistics strategy that drives efficiency and customer satisfaction.

About the Role:

This is a challenging and rewarding opportunity for a seasoned leader who is passionate about supply chain management. You will work closely with our retail and operations partners across the globe to effectively manage volume flows and fullness for our fulfillment centers and delivery stations.

Key Responsibilities:

  • Lead and develop a team of 3-7 Area Managers and 100-300 hourly associates by embodying Amazon's Leadership Principles
  • Act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
  • Mentor, train and develop teammates for career progression, performance improvement and recognition purposes
  • Create, communicate and maintain quality control policies and standard work procedures to Area Managers and associates
  • Proactively identify and lead process improvement initiatives using Lean tools to delight customers
  • Build and deliver productivity plans by reviewing work forecasts, determining productivity requirements and partnering with other Operations Managers to balance labor
  • Evaluate performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectations
  • Partner with other managers to share best practices across shifts and the network

Requirements:

  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • 3+ years of employee and performance management experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Strong Operations Management skills in Data Analysis
  • 5+years Operations Management experience in manufacturing, production, distribution environment or related industry
  • Supervisory responsibility for a minimum of 100 hourly employees
  • Excel skills required
  • English Proficient

Salary: Estimated $120,000 - $150,000 per year, based on location and experience.

Location: Our operations are located across the globe, and we are open to considering candidates from various locations.



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