Global Operations Excellence Lead

hace 2 semanas


Tepotzotlán, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

Estimated Salary: $120,000 - $180,000 per annum

About the Role

As a Global Operations Excellence Lead at Servicios Comerciales Amazon Mexico S. De R.L. De C.V., you will play a crucial role in driving operational efficiency and excellence across our Sort Centers worldwide.

Key Responsibilities
  1. Develop and implement strategic plans to enhance operational performance, quality, and customer experience.
  2. Lead and supervise a team of Area Managers and associates, ensuring overall safety, quality, and performance of the shift.
  3. Collaborate with cross-functional teams to identify areas for improvement and develop solutions to address operational and personnel issues.
  4. Mentor and train teammates to promote career progression and learning.
  5. Develop and share best practices across shifts and networks to drive operational excellence.
Requirements
  • Bachelor's degree in business, engineering, operations, supply chain, or transportation logistics.
  • Minimum 5 years of operations management experience in manufacturing, production, distribution environments, or related industries.
  • Proven track record of driving operational excellence, improving processes, and increasing productivity.
  • Strong leadership and supervisory skills, with experience in managing and developing high-performing teams.
  • Excellent communication, problem-solving, and analytical skills.
Working Environment

This role is expected to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. You will be required to work closely with various stakeholders, including Inbound, Outbound, PS, Sorting, L&D, LP, Quality & PXT Teams, Customers, and Central Agencies like ACES, S&OP, CF Team.



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