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NetSuite Implementation Consultant

hace 2 meses

Zapopan, Jalisco, México Oracle A tiempo completo
Job Description

As a Customer Success Advisor at Oracle, you will play a critical role in driving the success of our customers by providing expert guidance and support throughout the sales cycle. This individual contributor role requires a strong understanding of NetSuite solutions and the ability to effectively communicate their value to prospects and customers.

Key Responsibilities
  1. Deal Strategy and Solution Development: Contribute to the development of deal strategy and solution development, leveraging industry knowledge to influence deal, solution, and implementation strategy.
  2. Collaboration with Sales Team: Develop a strong working relationship with the Direct Sales team, leading the Sales Motion with the Direct Sales Account Executive (AE) to ensure that all required activities are effectively implemented.
  3. Product Knowledge and SuiteSuccess Methodology: Collaborate with the Solution Consultant (SC) to develop a comprehensive understanding of the proposed solution and continue to build product knowledge, advocating for our SuiteSuccess methodology and communicating the advantages it provides to both prospects and the sales team.
  4. Proposal Development and Delivery: Translate a prospect's business objectives and processes to the SuiteSuccess SKU to develop the appropriate scope, estimate, and SOW, creating and delivering a tailored proposal to prospects and reinforcing our CS value propositions.
  5. Objection Handling and Negotiation: Handle objections effectively and negotiate with prospects regarding inclusions and exclusions to scope, maintaining the CS Engagement Record (CSER) by regularly updating notes related to the deal status, major design changes, estimated hours, SKU, etc.
  6. Team Development and Collaboration: Develop the team's resources by coaching and mentoring junior resources on the team, developing strong working relationships outside of your team to utilize resources across Oracle NetSuite as needed, and contributing to continuous improvement by communicating and developing key ideas and participating in internal team or organization improvement initiatives.
Preferred Qualifications
  1. Education: Bachelor's degree preferably in Business, Accounting, Computer Science, Business Development, or equivalent.
  2. Experience: 3+ years of experience as a successful technology implementation consultant/project manager and 1+ years of experience within a given industry.
  3. Sales and Implementation Acumen: Sales and implementation acumen, with above-average ability to optimally communicate verbally and in writing.
  4. Oracle NetSuite Products and Industries: Ability to acquire and maintain an understanding of Oracle NetSuite products and industries.
  5. Initiative and Attitude: Takes initiative and must always have a positive/professional attitude.
  6. Presentation Skills: Ability to consistently create and deliver strong presentations (i.e. PowerPoint).
  7. Collaboration and Relationship Building: Ability to work independently and collaboratively across teams, building relationships with stakeholders.