Hostess - Food and Beverage Service Associate

hace 2 semanas

Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Service Hostess to join our team at Marriott International, Inc. As a Food and Beverage Service Hostess, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Process all payment methods in accordance with accounting procedures and policies.
  • Follow property control audit standards and cash handling procedures.
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Transport bank to/from assigned workstation.
  • Set up and organize cashier workstation with designated supplies, forms, and resource materials.
  • Maintain cleanliness of workstation at all times.
  • Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.
  • Follow all company and safety and security policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in food and beverage service or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Ability to lift, carry, and move objects weighing up to 10 pounds.
About Marriott International, Inc.

Marriott International, Inc. is a leading global hospitality company with over 7,000 properties in more than 131 countries. We are committed to providing exceptional customer service and creating memorable experiences for our guests. As a Food and Beverage Service Hostess, you will be part of a dynamic team that is dedicated to delivering outstanding service and exceeding guest expectations.

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