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Learning Operations Specialist

hace 2 meses


Xico, México Capital One A tiempo completo

We are seeking a highly skilled Learning Operations Specialist to join our team at Capital One in Mexico. As a key member of our Learning Operations team, you will play a critical role in supporting the development and delivery of our learning programs.

Key Responsibilities:

  • Support the design, development, and delivery of learning programs and processes in partnership with learning consultants.
  • Manage classes and deliver content, ensuring a high-quality learning experience for our employees.
  • Gather learning data and provide recommendations for process improvements to support client needs.
  • Assist with other learning needs, including compliance and specialty projects.
  • Provide exceptional customer service to internal clients regarding learning programs.

Requirements:

  • Intermediate-Advanced English fluency.
  • High School Diploma, GED, or equivalent certification.
  • Previous experience in human resources (training), project management, and facilitation of learning events.
  • Experience in conducting analysis of learning event data and researching various education channels to provide recommendations for enhancements/changes.

Preferred Qualifications:

  • Bachelor's Degree.