Patient Navigator

hace 13 horas


Ciudad de México, Ciudad de México myTomorrows A tiempo completo
Revolutionizing Access to Medical Treatments

We're on a mission to empower patients to access potentially lifesaving treatments, and we need your expertise to make it happen.

About the Role

As a Patient Navigator, you'll be the first point of contact for patients, caregivers, and healthcare professionals seeking information about clinical trials and expanded access programs. Your role will involve communicating with patients, capturing medical data, searching global trial databases, and pre-screening patients for specific clinical trials.

Key Responsibilities
  • Communicate with patients and caregivers via phone and email to discuss pre-approval treatment options.
  • Capture medical data in our internal platform to ensure accurate and efficient patient navigation.
  • Search global trial databases using our AI tool to identify relevant pre-approval options for patients.
  • Pre-screen patients for specific clinical trials to ensure they meet the necessary criteria.
  • Engage with patients to expand our medical community and create awareness about the myTomorrows platform.
  • Proactively identify trends and opportunities in our daily operations to improve patient outcomes.
What We're Looking For
  • A background in healthcare, preferably with previous work experience in patient care or clinical settings.
  • Knowledge of clinical trials and/or expanded access programs to ensure accurate and informed patient navigation.
  • Literacy in Microsoft Office and web-based media, with a willingness to learn and adapt to new technologies.
  • Excellent verbal and written communication skills in English, with the ability to work with patients from diverse backgrounds.
  • Attention to detail and ability to record information and clinical data accurately.
  • Ability to build relationships of trust and manage confidential information and data appropriately.
What We Offer
  • A purposeful mission that aligns with your values and passion for healthcare.
  • An international work environment with a flat organization and opportunities for growth and development.
  • Competitive salary, annual performance bonus, and equity in a growing company.
  • Great career development opportunities, including a learning and development budget and internal knowledge-sharing sessions.
  • Fully remote role with policies to support working parents and unlimited access to professional guidance by certified psychologists.

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