Global Change Management Specialist
hace 4 días
Execute change management and communications activities to support the adoption of new processes and technology, ensuring an exceptional end-user experience.
- Lead the operational implementation of all change management services to deliver an Excellent Experience during times of change.
- Prepare change management assets based on a defined strategic approach, manage and monitor the change, and suggest reinforcements to support the transition.
- Collaborate with stakeholders to identify and implement improvements within change methods.
Dimensions and Aspects:
- Technical expertise in end-to-end change implementations for small-medium programs, including operational steps such as CIA, CAP, Communications planning, TNA, Training Curriculum, etc.
- Leadership skills, including vision, strategy, and business alignment, people management, communication, influencing others, and managing change.
- Decision-making and autonomy, including the capacity and authority to make organizational decisions, autonomy in decision-making, complexity of decisions, impact of decisions, and problem-solving.
- Interaction, including establishing relationships with relevant stakeholders and subject matter experts to enable key decision-making.
- Innovation, ensuring change and communications practices offer different modalities to support effectiveness.
Requirements:
- Appropriate Bachelor's degree in a related specialization area, such as Change Management, Communications, Business Administration.
- 3 to 7 years of experience in change management in a global setting, preferably in an IT function.
- Experience in managing change in a diverse data and digital technology landscape.
- Excellent interpersonal and communication skills, both written and verbal English, to clearly articulate messages to a variety of audiences.
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